- PLAYON LIFETIME HD PREMIUM ACCOUNT UPGRADE
- PLAYON LIFETIME HD PREMIUM ACCOUNT FULL
- PLAYON LIFETIME HD PREMIUM ACCOUNT SOFTWARE
It appears you forgot to include your location in the title or body of your post. I am a bot whose sole purpose is to improve the timeliness and accuracy of responses in this subreddit. Legally not much you can due unless you can find your terms and services from when you first purchased the lifetime subscription and prove what they claim isn't true.
PLAYON LIFETIME HD PREMIUM ACCOUNT SOFTWARE
If you find the original terms and services I'm willing to bet it will be worded in such a way to do what OnPlay is claiming, you purchased Lifetime for that version of the software and didn't purchase for the next version. We have since released a new product which they have the option of upgrading to, or not.
PLAYON LIFETIME HD PREMIUM ACCOUNT FULL
This customer bought a license to a product which they still have full access to, and which we still provide support for. I would recommend asking the customer to provide some indication of where/when we “originally promised” what they are claiming. If the customer was under the impression they were entitled to receive access to every new product/offering we developed and released for the life of the company, they came to that conclusion on their own without any statement or promise to that effect coming from us.
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PLAYON LIFETIME HD PREMIUM ACCOUNT UPGRADE
From the first day PlayOn was offered, we indicated that the license purchased would be good for the content/functionality that was available when they bought it, but that a major upgrade would come out in the future that would require additional fees if they want to access the new goodies. This is a response from PlayOn on the exact same issue from back in 2010. Looks like you bought something from a company that is known to pull shit like this. Thanks extended to Thesandman21 for reaching out to help. Running that program and logging into my account from within the program, restored all my original accessibility. With the help of Support, I found there is a separate actual PlayOn program. I was running the PlayOn Settings program, starting and stopping the server to no avail. Should I file a complaint through my state DOJ consumer fraud department or contact an attorney to possibly initiate a class action lawsuit?ĮDIT: Problem resolved - this can probably chalked up to a "dumb end user" issue. It is apparent that mine is not an isolated issue but probably effecting all lifetime license holders who are are being essentially extorted to pay for the upgrade. I think this is a consumer fraud, probably a breach of contract issue as the service I paid for is no longer supported and requires additional fees. I am now blocked from using the service without paying for the upgrade. Now when I try to access these programs the service is blocked stating that I have to "upgrade" my service to a monthly fee. I was able to watch a number of television programs until recently. I bought a "lifetime License" for PlayOn streaming services through my Roku back in 2012. While we do not accept donations or payment of any kind, we strongly suggest that you support Legal Aid and other public service legal organizations either by donating directly to the Legal Services Corporation or finding your state or local Legal Aid office and donating to them.Ĭontact the subreddit moderators with questions, comments or concerns.
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